Boudreaux's Automotive

Nick 2 months ago

I have taken my car to Boudreaux's for over a decade and used to recommend them to friends and neighbors. Now, I believe they are intentionally preying on uneducated customers and are grossly incompetent in their diagnostic work. I want to tell you two stories about two different vehicles and judge for yourself (the 2nd one is MUCH worse so keep reading). I brought in my BMW 128i in for a clinking noise when shifting, which I felt sure was coming from the drivetrain. Boudreaux's quotes me for front forward control arms and an ac expansion valve. Sure the noise is not suspension but the trans/drivetrain, I call them and again they insist their mechanic is sure it’s the control arms. Unhappy with their diagnosis, I take the car back and replace the control arms because they are worn anyways, full well knowing the clinking noise will still be there. And of course it is. So I get the car to a BMW specialist who accurately diagnoses the noise as worn dual mass flywheel bushings in the manual transmission, but not an imminent concern. They also replaced my ac expansion valve with an OE part for half the cost of Boudreaux's, and discovered the reason it failed was because when Boudreaux's

Erica Amrine 3 months ago

About 6 months ago my car died on the road due to alternator failure. Boudreaux's had me back up and running within two days! They were quick, kind, professional, and very reasonably priced. They also didn't tack on extra work even though my car could have used it ; ) I didn't mean to wait this long to write a review, but now I can attest that my car has been running beautifully since their work. Thanks, guys!

Jennifer Lewis 3 months ago

Boudreaux’s Automotive Care did a great job getting my 2015 Subaru Impreza ready for a long move from Louisiana to Colorado. They quickly diagnosed an overheating issue, explained the repairs clearly, and completed the work in a timely manner. I appreciated their honest communication, professionalism, and attention to detail. They went above and beyond for me, highly recommend, 10/10!!

Marisa Rossi 5 months ago

They were very accommodating to my schedule. My battery ended up being dead when they first started it, so they replaced the battery, gave me a good deal on the labor, and did everything I’d originally brought it in for them to do for free. The only thing I didn’t like was the key box for if you drop off your car overnight. I could fit my whole arm in there, so I decided to put my keys in their hand instead. They say it’s never been an issue, but I have to be careful.

Robert Bullington 5 months ago

Our AC was in worse shape than we thought, but Boudreaux's did a careful, thorough repair that got everything working again. The process was efficient with good communication and courteous service. We chose them on friends' recommendation and will recommend them to anyone who asks us!